APPLY ISO 9001 QUALITY MANAGEMENT SYSTEM TO AUDIT REQUIREMENTS
26
Oct
- ISO Standards
- 0 (Registered)
Objectives
Upon completion of this course, learners are able to:
- Interpret and apply of ISO 9001:2015
- Identify product/ service realisation cycle
- Apply of the QMS principles
- Apply appropriate work improvement activities for different customer segments
- Prepare for an internal audit with teams with an intended KPIs
- Assess compliance of QMS and provide constructive feedback
- Follow up on QMS improvement
- Document QMS improvement according to organisational standard procedures
Duration
2 days | 830am – 6pm | 16 hours
Who Should Attend
Adult learners that ideally have at least 2 years working experience so that they can apply their learning at workplace especially in a team-based context.
Entry Requirement
The learner should be a assuming a position at or below supervisory level in an organisation and able to:
- Communicate ideas and information to others
- Solve problems using logical thinking process
- Collect and organise information to review data critically
- Plan activities to complete work activities
- Receptive to learning and willing to apply it at workplace
Course Fees
Member Fee: S$518.84
Non-Member Fee: S$518.84
SDF funding & Skills Future applicable
All fees stated are inclusive of Registration Fee and 9% GST.
Award of Certificate
WSQ SOA will be issued to participants who have attended 75% of the course and successfully passed the assessment.
Curriculum
- 5 Sections
- 23 Lessons
- 16 Hours
Expand all sectionsCollapse all sections
- M1 – APPLY QUALITY MANAGEMENT PRINCIPLES4
- M2 - INTERPRETATION AND APPLICATION OF ISO9001:20153
- M3 – PREPARE AN INTERNAL AUDIT6
- 4.1SE1 Establish networks and working relationships with others to enhance team effectiveness
- 4.2AA1 Identify customers and other interested parties as well as their requirements, needs and expectations
- 4.3AA2 Establish the organisation’s policies and objectives for the desired outcome
- 4.4AA3 Identify all the processes needed to produce the intended outputs
- 4.5AA4 Develop an audit scope in accordance to the organisation business activities
- 4.6AA5 Identify evidence of relevant exclusion clauses in accordance to organisation processes
- M4 – CONDUCT AN INTERNAL AUDIT4
- 5.1AA6 Develop an interaction chart between the ISO 9001 QMS requirements and the organisation processes
- 5.2AA7 Develop and document work documents for the audit process
- 5.3SE2 Seek appropriate advice for own work improvement from relevant personnel
- 5.4IC1 Provide constructive suggestions to improve on quality system and work processes according to organisational procedures
- M5 – CONDUCT FOLLOW UP AFTER AN INTERNAL AUDIT6
- 6.1IC2 Review report on abnormalities and problems encountered and offer improvements at appropriate platforms
- 6.2IC3 Contribute ideas to improve desired outcomes of products and services in accordance to organisational goals
- 6.3SE3 Carry out improvement of own work and quality performance according to feedback received
- 6.4SE4 Discuss performance measures with designated personnel to determine time, output and quality achievements
- 6.5LL1 Participate in reviewing work improvement activities
- 6.6LL2 Participate in enhancing key performance indicators
Instructor
